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918394911110
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Return policy

At RCS Infotech Pvt Ltd, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure your peace of mind.

  1. Eligibility for Returns:

    • Returns are accepted for products purchased directly through the RCS Infotech Pvt Ltd website at https://rudracivilsecurity.com.
    • To be eligible for a return, you must initiate the return process within 918394911110 days of receiving the product.

  2. Conditions for Returns:

    • The product must be in its original packaging and in unused condition.
    • Proof of purchase, such as order confirmation or receipt, is required for all returns.
    • Returns of software products or digital downloads are subject to additional conditions outlined in our refund policy.

  3. Non-Returnable Items:

    • Services already rendered.
    • Downloadable digital products once they have been accessed or downloaded.
    • Products damaged due to misuse, neglect, or improper handling.

  4. Return Process:

    • To initiate a return, please contact our customer support team at info@rudracivilsecurity.com with your order details and the reason for the return.
    • Our customer support team will provide you with instructions on how to return the product.
    • Once the returned product is received and inspected, we will process your refund or exchange accordingly.

  5. Refund or Exchange Options:

    • Refunds will be issued to the original method of payment used for the purchase.
    • If you prefer an exchange, please specify the desired replacement product when initiating the return process.

  6. Contact Information:

  7. Changes to the Return Policy:

    • RCS Infotech Pvt Ltd reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing RCS Infotech Pvt Ltd. We appreciate your business and aim to provide you with a seamless shopping experience.

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